Healthcare Training

Research indicates that improving communication skills will improve the quality of patient care, patient safety and patient satisfaction.  It also improves workplace relationships, productivity and efficiency; building trust among all stakeholders.  Through customized training modules both professional and support staff learn the importance of Effective Communication and how it impacts patient care.

 Customized Training Modules

  • An Overview of Communication Skills
  • Cultural Sensitivity and Health Literacy
  • Effective Listening Skills and Strategies
  • Building Conversational Skills