Research indicates that improving communication skills will improve the quality of patient care, patient safety and patient satisfaction. It also improves workplace relationships, productivity and efficiency; building trust among all stakeholders. Through customized training modules both professional and support staff learn the importance of Effective Communication and how it impacts patient care.
Customized Training Modules
- An Overview of Communication Skills
- Cultural Sensitivity and Health Literacy
- Effective Listening Skills and Strategies
- Building Conversational Skills