Author: Peggy Bud

Communications 101 – Westport Sunrise Rotary Club

July 11, 2014 marked the first meeting for the 26th edition of Westport (Connecticut) Sunrise Rotary. Education and communications consultant Peggy Bud gave Westport Sunrise Rotary a lively overview of Effective Communication. Peggy spoke about effective communication tools that help ensure business success. Since only 7% of any message are the words, she explained the impact […]

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Effective Communication Builds Patient Trust

EFFECTIVE COMMUNICATION Impacts Patient Care Impacts Patient Safety Impacts Patient Satisfaction The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw   7 % Verbal Words are patient friendly Avoid jargon, abbreviations Explain medical terminology Maintain cultural sensitivity 38 % Vocal Enunciation Tone  Volume  Rate Pacing/Pauses Wait time 55 % […]

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It’s More Than What You Say….

Effective Networking depends on Effective Communication. Networking is a great way to meet new people and find new opportunities.  You only have 3 seconds to make a great first impression.  Your non-verbal message is probably what is heard first. A smile sends a powerful message. It says ‘Hi, I’m worth getting to know.‘  People who […]

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No Output Without Input!

Children understand language before they can actually say the words.  Children learn to repeat what they hear before they understand what the words mean.  Without input there is no output. Think of a computer.  Before the computer is able to give you information, it needs to be programmed.  Talking to your child is  the programing. […]

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