Peggy's Perspective

Practical Insights on Communication That Matters
"The single biggest problem in communication is the illusion that it has taken place"
George Bernard Shaw

Communication and The Coronavirus

Life as we have known it is changing. Businesses are changing how they deliver their services. Restaurants are now take-out venues. Meetings are hosted by Zoom. Working remotely is the way businesses are continuing to operate. With these changes comes communication challenges.   Social distancing requires us to communicate differently with our colleagues, customers and clients.  Meetings […]

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Coffee and Commversation

The Coffee & Commversation: Communication IRL podcasts delivers up practical communication tips and advice you can use to improve your relationships and be more successful in business and life. Grab a cup of joe and join host Shannon Malkin Daniels and her guests as they talk about the art of communication and human connection. In […]

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Taking Your Business To The Next Level

 When networking and speaking about the value of effective communication, I am always surprised to learn organizations do not provide on-going professional development and coaching linked to communication to their leadership team or their employees. Why? Is it a money issue? Is it a time issue?  Or do they simply believe communication in their organization […]

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Women in Insurance and Financial Services

I was honored to speak at the National Conference for Women in Insurance and Financial Services in Austin, Texas last week. I met lots of fabulous people. Learned a lot! And got great feedback regarding my presentation. My session, Communication: Bridging the Gender Divide, provided tips and strategies related to effective communication; the what, why […]

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Success Across the Generations

“I see no hope for the future of our people if they are dependent on the frivolous youth of today, For certainly all youth are reckless beyond words.” 8th Century Greek Poet Hesiod There have been breakdowns in communication linked to generational differences since at least the 8th Century. Each generation has had different experiences. […]

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Show Me The Evidence

As a former school administrator and an Education and Communication Consultant, I have worked with families who are angry and are ready for a fight. My goal has always been to help families look for ‘the evidence’ that supports their claim or the district’s claim. Where is ‘the evidence?’ How does a parent know their […]

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Consultant vs. Advocate

When I tell parents I’m an Education and Communication Consultant working with families of children with special needs, their first thought is that I’m a Child Advocate and just calling myself something different. However, I am a Consultant not an Advocate. According to Wikipedia an advocate is a person who “intercedes on behalf of another […]

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Resilience Supports Job Search

Resilience is a core skill you must call upon when you are facing challenging or adverse situations. Job loss and job search are times when resilience is needed. If over the years you have developed skills to build your resilience, you have the inner strength to bounce back from adversity. However, if you haven’t built […]

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Resolving Workplace Conflict

Conflict exists in every organization and in every relationship. Sometimes conflicts have a positive outcome. Sometimes they are the reason projects fail, jobs are lost, or customers and clients find new resources. Positive conflict leads to meaningful conversations, new ideas, and increased creativity within an organization. Conflict in the workplace leads to employee dissatisfaction. It […]

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