It only takes 3 seconds to make a first impression. When you are having a face to face conversation, those 3 seconds are linked to your posture, facial expressions or appearance as you walk into a room. Were you smiling? Did you shake the person’s hand? When sending a written message, those 3 seconds are […]
WHAT More than half the workforce is women, yet there are more men in leadership positions. Here are the demographics related to women at the C-Level. Just 25% of senior level positions globally are held by women. Only a small percentage of worldwide businesses have a woman as their CEO. Even though 50% of law […]
Peggy Bud presented at the Wyoming Department of Education’s June 2015 Leadership Symposium in Riverton, Wyoming. She spoke on “HOW TO CREATE SCHOOL-PARENT PARTNERSHIPS, which will lead to transparency. This transparency builds trust. If families and educators are equal participants, they are more likely to work together, listen to each other’s perspective, and use evidence-based […]
Whenever two or more people interact, they are communicating. They are forming relationships; connections, associations or involvements. If the communication is effective, it will lead to building and sustaining positive relationships. If it is ineffective, it may cause the downfall of the relationship or organization. Communication, which is a two-way process, is a learned skill […]
Gender, along with geographical origin, ethnicity, age, and class are all linked to a person’s communication style. Some of these differences are hard-wired and others are the result of socialization. Women think of communication as a way to build relationships; men see it as a way to share information. These differences can lead to misunderstandings […]
Both fiction and non-fiction writers highlight how men and women communicate differently. John Gray, in his classic book, Men are From Mars; Women from Venus explained how masculine and feminine communication styles impact relationships. Misunderstandings linked to different communication styles can lead to problems in both personal and professional relationships. Keep in mind that gender […]
George Bernard Shaw once said, “The single biggest problem in communication is the illusion that is has taken place.” People often say ‘I explained that.’ or ‘I told them…’ However, people don’t always take the time to check to see if the listener understood what they said. Communication is much more than ‘I talk and […]
July 11, 2014 marked the first meeting for the 26th edition of Westport (Connecticut) Sunrise Rotary. Education and communications consultant Peggy Bud gave Westport Sunrise Rotary a lively overview of Effective Communication. Peggy spoke about effective communication tools that help ensure business success. Since only 7% of any message are the words, she explained the impact […]
EFFECTIVE COMMUNICATION Impacts Patient Care Impacts Patient Safety Impacts Patient Satisfaction The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw 7 % Verbal Words are patient friendly Avoid jargon, abbreviations Explain medical terminology Maintain cultural sensitivity 38 % Vocal Enunciation Tone Volume Rate Pacing/Pauses Wait time 55 % […]
