Whenever two or more people interact, they are communicating. They are forming relationships; connections, associations or involvements. If the communication is effective, it will lead to building and sustaining positive relationships. If it is ineffective, it may cause the downfall of the relationship or organization. Communication, which is a two-way process, is a learned skill […]
Gender, along with geographical origin, ethnicity, age, and class are all linked to a person’s communication style. Some of these differences are hard-wired and others are the result of socialization. Women think of communication as a way to build relationships; men see it as a way to share information. These differences can lead to misunderstandings […]
Both fiction and non-fiction writers highlight how men and women communicate differently. John Gray, in his classic book, Men are From Mars; Women from Venus explained how masculine and feminine communication styles impact relationships. Misunderstandings linked to different communication styles can lead to problems in both personal and professional relationships. Keep in mind that gender […]
George Bernard Shaw once said, “The single biggest problem in communication is the illusion that is has taken place.” People often say ‘I explained that.’ or ‘I told them…’ However, people don’t always take the time to check to see if the listener understood what they said. Communication is much more than ‘I talk and […]
July 11, 2014 marked the first meeting for the 26th edition of Westport (Connecticut) Sunrise Rotary. Education and communications consultant Peggy Bud gave Westport Sunrise Rotary a lively overview of Effective Communication. Peggy spoke about effective communication tools that help ensure business success. Since only 7% of any message are the words, she explained the impact […]
EFFECTIVE COMMUNICATION Impacts Patient Care Impacts Patient Safety Impacts Patient Satisfaction The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw 7 % Verbal Words are patient friendly Avoid jargon, abbreviations Explain medical terminology Maintain cultural sensitivity 38 % Vocal Enunciation Tone Volume Rate Pacing/Pauses Wait time 55 % […]
Einstein once said that if he had an hour to solve a problem and his life depended on it, he would use the first 55 minutes to determine the ‘proper question’ to ask. Once he knew the ‘proper question’, he would be able to solve the problem in less than five minutes. For most teams, coming up with appropriate […]
Effective Networking depends on Effective Communication. Networking is a great way to meet new people and find new opportunities. You only have 3 seconds to make a great first impression. Your non-verbal message is probably what is heard first. A smile sends a powerful message. It says ‘Hi, I’m worth getting to know.‘ People who […]
Children understand language before they can actually say the words. Children learn to repeat what they hear before they understand what the words mean. Without input there is no output. Think of a computer. Before the computer is able to give you information, it needs to be programmed. Talking to your child is the programing. […]
